The INAIL online office has been active for a few months to make appointments or to get help and advice online. The service aims to ensure better scheduling of communications that require in-depth analysis with specialist administrators. Let’s see how it works together.
It works for all taxpayers in INAIL ONLINE SERVICE to fix assignments or to be help Directly by the staff of the institute. Platform functions can be accessed after authentication via SPID, CIE, or CNS.
Let’s see in the next article how the gate works and what it is for.
INAIL: Internet office is active
It has been active since last July in INAIL ONLINE SERVICE This allows to reduce meeting waiting times between users and the institute. The tool allows extension Booking dates In the appropriate office, remotely or in person, to improve scheduling of communications that require in-depth analysis with specialist administrators.
The project, Promoted by the Department of Digital Transformation at the Presidency of the Council of Ministers headed by the Minister of Technological Innovation and Digital Transformation, is active:
- From July 5 in Lombardy, Lazio, and Sicily;
- From i July 13Abruzzo, Basilicata, Emilia-Romagna, Friuli Venezia Giulia, Marche, Piedmont, Puglia, Sardinia, Tuscany, Trentino Alto Adige and Veneto;
- From July 18 In Calabria, Campania, Liguria, Molise, Umbria and the Aosta Valley.
With this new service, users can Benefit from INAIL staff assistance directly from homeWithout the need to go to the relevant office.
INAIL Online Desk: What is it for
the new internet counter allows you to book date For three different types of services:
- Benefits for worker protectionwhich includes compensation for temporary disability, pensions, and disputes related to accidents and occupational diseases;
- Insurance relationship managementi.e. deductions, premiums and tax bills;
- accident prevention zoneFunded by ISI corporate invitation and discounts for companies that invest in safety.
Once authenticated in the area designated for online services via SPID, CIE or CNS, the user must fill in the indicated fields and Choose date and time To schedule an appointment, in addition to the situation (in person or remotely).
Close to the interview, user A . will receive note (With the potential link to connect to the call in case of a remote appointment).
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