he is Sony who – which nintendo They have agreed to update guiding rules related to each of them Online subscription services – ie PlayStation Plus and Nintendo Switch Online -, following an investigation into automatic renewal practices by the Competition and Markets Authority.
Sony He agreed to implement new procedures for PS Plus subscribers, which include calling old customers who haven’t used the service in a while to remind them how to cancel their subscriptions. If users do not cancel the Service but are still not actively using it, Sony will stop accepting automatic payments.
also nintendo has changed its business practices; Its Nintendo Switch Online service will no longer be sold with auto-renew set as the default. If users want to activate it, they will have to do so after registering.
These changes come after those of Microsoft, which changed the way it provided information to Game Pass subscribers. Last January, the company proposed new terms that clearly show information about the subscription, including the price, how to cancel it and how to get a refund.
“As a result of our investigations, a number of changes have been made in this area to protect customers and help address concerns about automatic subscription renewal,” he said. Michael GrenfellExecutive Director of the application of the Capital Markets Authority.
“Today’s announcement concludes our investigation into the online gaming industry. Companies in other industries that offer auto-renewing subscriptions should review their practices to ensure they comply with consumer law.”